Course number HG758S

Delivery method
Instructor-led training (ILT)
Onsite dedicated training (OST)

Course overview
While the concepts presented here may be applicable to other environments in which RGS may be used, all course labs will involve one of these two environments. Be sure to check with your training manager or the course scheduler to ensure that the delivery you choose covers the target environment that you support.

Typical audience roles are solution architects, technical sales support, and service/support engineers. Attendees should have prior experience with HP SAM, and should have attended at least one full solution training course on the CCI or HP Blade Workstation solution. Attendees should already know how to install and use the specific solution upon which they are supporting HP SAM. See the Prerequisites section for further details.

Prerequisites
Students must have attended a previous instructor led training course on the CCI or HP Blade Workstation Solution and this must match the target environment of this course. The following courses meet this prerequisite for deliveries using Workstation Blade labs:

• HP Blade Workstation Solution Course (HG759S) or CCI Training (U8692S)

To get the most benefit from this class, students should be able to:

• Create, capture, and deploy an image using HP Rapid Deployment Pack (HP RDP)
• Demonstrate knowledge of Microsoft Remote Desktop Protocol (MS RDP) and HP
• Remote Graphics Software (HP RGS)
• Perform Windows 2003 Server administrative tasks
• Demonstrate knowledge of Windows 2003 Enterprise or Standard Edition
• Server platform key components including: Active Directory, DHCP, domain server, and Group Policy and Group Policy Objects (GPOs)
• Install and configure one of the following solutions:
  - HP Consolidated Client Infrastructure (CCI)
  - HP Blade Workstation Solution

The following HP Education training courses will also be beneficial for above background skills:

• HP Insight Control Environment Foundation (HE643S)
• HP Blade Administration c-class or equivalent knowledge (HE646S)
• Deploying and updating Insight Control Environment using RDP (HE645S)
• Managing and Monitoring the Insight Control Environment using HP SIM (HE644S)

Audience
This course is intended for customer pre-sales and post-sales support, C&I personnel, system architects, and service engineers who will be providing support for deployments of the HP Blade Workstation Solution or CCI.

Course objectives
After completing this course, you should be able to:

• Describe the installation options available for HP SAM
• Describe the options available from the HP SAM Web Console
• Configure the HP SAM Clients
• Install and configure a Smart Card Reader
• Describe the database backup options
• List the recommended performance tuning options
• Describe HP SAM security options
• Describe HP SAM troubleshooting steps

Course outline

• Tour the Product: provides an overview of HP SAM and its various components
• Competitive Information: provides a list and description of the major competitors along with feature by feature comparisons
• Installation Options: provides the installation options for the various HP SAM components and an architecture overview for HP SAM high availability and load balancing options
• Configure the HP SAM Clients: provides configuration options for the HP SAM clients
• HP SAM Web Console: explores the options available from the HP SAM Web Console
• Maintain the Database: provides information on HP SAM database backups and restores, as well as log maintenance
• HP SAM Security: provides information for maintaining administrator passwords, maintaining the HP SAM Administrator group, and firewall considerations
• Troubleshooting: provides detailed steps for troubleshooting HP SAM installations, upgrades, and maintenance

• Upis u radnu knjižicu: ne
• Certifikat: ne
• Uvjerenje: ne
• In-house: ne
• Svjedodžba: ne
• Diploma: ne