Course number HF964S

Delivery method
Onsite dedicated training (OST)

Course overview
The course includes managing services and their associated artifacts as well as assets throughout the lifecycle, the setting of various policies appropriate to each lifecycle state and considerations of how and when to ensure compliance.

Audience

• IT Architects
• IT Program/Project Managers
• IT Governance Managers
• IT Operations Managers

Course objectives

• Understand the Service Lifecycle and the types of policy associated with each lifecycle state
• Relate SOA governance to broader IT governance
• Understand the roles and responsibilities of different participants throughout the Service Lifecycle

Benefits to you
Achieving the benefits associated with SOA does not happen by accident. Inadequate governance can result in service anarchy where provision and consumption of Services not only fails to deliver SOA objectives, but may also have consequences on business performance.

Course outline

SOA Governance Framework

• Context for SOA Governance
• SOA Governance and IT governance

The Service Lifecycle

• From Planning to Retirement

Policy Setting

• How Strategies, Tactics, Policies and Rules relate to the Service lifecycle
• Making Policy Assertions
• Policy Management

Policy Compliance

• Managing lifecycle state through policy compliance
• Compliance Points
• Compliance Testing

SOA Governance Infrastructure

• Automation and tool support
• Role of Configuration, Change and Asset Management
• Service Management

Organization

• Roles and Responsibilities

• Upis u radnu knjižicu: ne
• Certifikat: ne
• Uvjerenje: ne
• In-house: ne
• Svjedodžba: ne
• Diploma: ne